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    Comment system review

    by Rumbold on 1st December, 2009 at 8:42 PM    

    We have been trialing this new comments system for a few weeks, and Douglas and others have asked for a debate on it, which seems sensible. Please consider four questions:

    -Is the new system preferable to the old?

    -What do you like about the new system?

    -What do you dislike about the new system?

    -How would you improve it?

    The new system isn’t set in stone, and we may go back to the old one. Thank you.

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    Reactions: Twitter, blogs

    1. Naadir Jeewa — on 1st December, 2009 at 11:55 AM  

      Presumably you can't get your comments out and put them back into Wordpress though?
      Though, going by the quality of comments in recent weeks, that might not be a huge loss to society.

      The biggest pain is the lack of numbers.

    2. kismethardy — on 1st December, 2009 at 12:25 PM  

      As someone who has spent his entire life casting out the net of validation to count how many fishes of compliments I've reeled in today, coming on here to see the '0 likes' flashing before my eyes reminds me of an old saying my dear old school fellows were fond of reiterating: fuck off loser. Brings a tear to my eye

    3. douglas clark — on 1st December, 2009 at 2:07 PM  

      That is very decent of you Rumbold. Lets put the dog out first: I bloody hate having to log in every time I want to comment on something. I have an email address, which ought to be held, or a - y'what name like douglas clark? - that ought to be held by the system. For a while I would have argued that logging in before you commented was probably a good thing, but these should be precompleted, not requiring completion. For me, sometimes they are, sometimes they are not.

      But it gets as frustrating as, ahem, heck, when you are already reading an important post, and the next thing is you are either a guest because you couldn't figure out the login process, or you won't bother at all. Indeed, I'd assume your newest best commentator will become some tit called 'guest', for that appears to be the easy way. 'Guest' says black is white. And also says 'white is black'. Whoe to know who 'guest' actually was?

      Once your logged on it seems OK. Though I have no real like for the 'like' button. As someone else said a 'right on!' button might be more to the point.

      And what the hck are the points for? Or is that just me sharing my love?

      You do realise I have just had to tell kismet hardy I love him just to save him from suicide? We never, ever had these, err.., issues under the old system.

      Love you kismet, just make it past Christmas and, who knows ;-)

    4. Sarah — on 1st December, 2009 at 2:42 PM  

      I preferred the old system… and can we please have the retweet button back? I love it.

    5. dave bones — on 1st December, 2009 at 3:47 PM  

      By going back to the old system, especially for people with crap spelling like myself who need a stab at being more coherent. Did I spell that right?

    6. persephone — on 1st December, 2009 at 3:58 PM  

      The time lag b/n when comments are published is much longer than the old system & impinges on the immediacy. If this could be improved that would be great

    7. krazyjellybean — on 1st December, 2009 at 4:28 PM  

      1. No.
      2. It looks slightly neater in some ways.
      3. You can't edit comments, you have to get a stupid profile to comment as yourself, and 'Like' buttons come from the Devil himself. Cif has 'Like' buttons, and we all know how *ahem* illuminating its top-rated comments often are, eh? Plus, the 'Reply' button is unnecessary. Referring to name and comment number works just fine.
      4. Get rid of it - any improvements that come to mind would make it just like the old system, in which case we might as well just have the old system back.

      Thanks for this chance at feedback, Rumbold.

    8. Leon — on 1st December, 2009 at 5:03 PM  

      I can't stand it, I mean I REALLY cannot abide. It's just too counter intuitive, there's lots of crap I really don't think matters (liking and replies, whatever happened to just using a blockquote HTML tag?).

      It duplicate posts too often and that's when it's not taking three minutes for the comment to go through. It never remembers my details which makes commenting a

      As admin it means I can't do a quick run through of a thread deleting when needed. If you ask me the number if comments have plummetted too. It's just crap.

      As an admin it means I can't do a quick run of a thread deleting comments if needed. It adds too much visual clutter and not much value IMO. And if you ask me the comment number and general discussion has plummetted.

    9. Leon — on 1st December, 2009 at 5:05 PM  

      FFS!!! It didn't show what I posted so I rewrote again. Right that's it, I'm fuckin boycotting commenting until the old or a better set up arrives. >:[

    10. MiriamBinder — on 1st December, 2009 at 7:02 PM  

      I personally only have one … oops make that two issues with this system. Actually I think there may be a few more (HA!)

      1. When you hit the reply button, you are presented with two boxes to respond in. Can be confusing, especially in the heat of the moment.

      2. Logging in can be confusing (in fact I only figured out how to log in by sheer accident)

      3. Verified/unverified/guest posters - is it really necessary to have that three tier thing? Being rather big on personal accountability I would far prefer only having verified posters but I realise that that is just a personal hang-up.

      4. Spell-check would be nice

      5. Though I've seen the request for smilies personally I would far prefer an option to alter fonts - bold/italic/underline

      6. Likes/points can be a plus but only if they are more comprehensive then they are at the moment; what post was liked, who liked the post? This would also clarify the points awarded. Otherwise they are really just an annoyance.

    11. Sunny H — on 1st December, 2009 at 10:24 PM  

      Dunno why others are having problems. It works perfectly for me and seems simple enough. I wish I could get rid of the 'like' and 'reply' buttons though.

      What platform/browser are you folks with troubles using?

    12. kismethardy — on 2nd December, 2009 at 12:41 AM  

      Thanks douglas and mystery liker. But even though my message clearly states 2 people like me, my log on info still says 0 likes. Ah suicide. How sweet your arse glows in the moonlight

    13. cjcjc — on 2nd December, 2009 at 2:51 AM  

      No technical problems or issues.
      Numbering would be good, though.

    14. douglas clark — on 2nd December, 2009 at 10:10 AM  


      Windows XP Media Version, and, usually Mozilla Firefox.

    15. Jai — on 2nd December, 2009 at 10:34 AM  

      - Re-introduce the comments numbering system.
      - Re-introduce the comment preview facility.

    16. KB Player — on 2nd December, 2009 at 11:00 AM  

      Bring back the old system. It remembered my details so I didn't have toretype them every time or go through this login garbage. I liked the red quotes as well and the numbering. Only complaint about the old system was that it gave you five minutes to reconsider your comments which was too long.

    17. A.C. — on 2nd December, 2009 at 4:11 PM  

      Is completely impossible to use via Nokia N97 browser (Opera Mini? Dunno…)

    18. soru12 — on 3rd December, 2009 at 4:10 AM  

      I hate hate hate it (and not just because it won't let me use my usual user name).

      Good discussion on what makes a good comment system here:


    19. Don — on 3rd December, 2009 at 9:33 AM  

      Don't like.

      I have to log in as guest - and then I get an e-mail I have to delete.

      The lack of numbering is the biggest problem. 'Replying to Johnny' is far less useful than '@Johnny #46'.

    20. bananabrain — on 4th December, 2009 at 1:08 AM  

      i dislike it - particularly because of the login. also, i find it confusing, detest “like” buttons (this isn't facebook) and so on, in other words, more or less what leon said above.



    21. The Queen of Fiddlesticks — on 4th December, 2009 at 8:28 AM  

      The new comments are wierd …. It wont let me register …. I made a comment under the obama post and even though I got an email for it …it has not appeared in the thread?
      I kind of like the “like box' …. It shows even when no one actually responed … there are those who read but don't always comment

    22. Ben — on 5th December, 2009 at 2:58 PM  

      New system pros:

      i) The “Like” button is a good way to gauge the direction of reader opinion. But isn't it prone to abuse when someone “votes” multiple times?

      ii) How about a “Dislike” button too?

      New system cons:

      i) There is no way to edit a comment or correct spelling and similar errors after posting.

      ii) It is unnecessary to require a login every time. Cookies can be used to id the commenter.

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